Administrative & Office Assistant – Multilingual (German, French, English, Luxembourgish)

About the role

We are looking for a proactive Administrative & Office Assistant to keep our office running smoothly and provide essential support to the business owner and internal team. The role is central to daily operations and requires excellent communication in German, Luxembourgish, French, and English.

Key responsibilities

• Supervise daily office workflows and maintain efficient processes.
• Draft, process, and follow up on client quotes, invoicing, and shipping documents.
• Manage supplier orders and track customer purchases.
• Organise and update both digital and physical archiving systems.
• Serve as the main point of contact for clients via phone and email, delivering clear and timely responses.
• Assist the business owner and staff with daily administrative tasks, including preparing summaries, action lists, and briefing notes.
• Coordinate team schedules, annual leave, and time‑off requests, and facilitate internal communication.

Required profile

• Minimum 5 years of experience in office administration, secretarial work, or executive assistance.
• Proven track record in customer service or office coordination.
• Experience in the retail, trade, or commercial sector is a plus.
• Fluency in written and spoken German, Luxembourgish, French, and English.
• Autonomous, reliable, solution‑driven with high professional integrity.

Required skills

• Excellent command of Microsoft Word, Excel, PowerPoint, and Outlook.
• Good knowledge of billing software and CRM platforms.
• Comfortable using modern collaboration tools such as Microsoft Teams and Slack.

What we offer

• A permanent, secure position within a stable and supportive company.
• Collaborative, human‑centric workplace culture.
• Opportunity to work closely with ownership and take on real responsibility.
• Attractive salary package aligned with professional experience.
• Balanced schedule with structured leave planning to support work‑life balance.