Rocklab Assistant – Administrative Support

About the role

We are seeking an organised, proactive and people‑oriented Rocklab Assistant to ensure the smooth running of Rocklab, the creative hub of Centre de Musiques Amplifiées – Rockhal. Reporting to the Head of Rocklab, you will support daily operations, projects, events and artist‑focused initiatives through administrative, logistical and operational assistance.

Key responsibilities

• Welcome visitors, members, artists and rehearsal‑room users, providing information and ensuring a positive experience.
• Coordinate day‑to‑day management of rehearsal rooms, workspaces and performance spaces, preparing them for activities and events.
• Support preparation, delivery and follow‑up of projects such as artist development programmes, residencies, networking events, showcases and youth audience activities.
• Handle administrative and logistical tasks including registrations, applications, scheduling, documentation and practical coordination.
• Liaise with artists, participants, partners and service providers on operational matters.
• Maintain accurate records, databases and activity documentation, contributing to reliable reporting.
• Provide routine financial support and assist with the administration of digital platforms and online resources.

Required profile

• Previous experience in administration, project support, cultural organisations, event organisation or customer service is an asset.
• Experience in team support, coordination or office management.
• Excellent organisational skills with a detail‑oriented, structured approach.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong interpersonal and communication skills in English and French; Luxembourgish and German are a plus.
• Comfortable working in a team‑oriented environment.
• Genuine interest in music, culture and the Luxembourg music ecosystem.
• Understanding of live‑music environments and rehearsal/performance equipment.
• Flexibility to occasionally work evenings and weekends.

Required skills

• MacOS
• Microsoft 365