Head of Key Account Management

About the role

Avaloq is seeking a Head of Key Account Management for its Luxembourg office. You will lead the Key Account Management team across Europe, shaping sales strategy, driving revenue growth and ensuring high client satisfaction for our wealth‑management technology solutions.

Key responsibilities

• Define and execute the regional sales strategy to meet financial targets and expand the client base.
• Oversee commercial activities including contract governance, pricing negotiations, upselling, renewals and revenue forecasting.
• Maintain accurate CRM data, weekly forecasts and adherence to KPI expectations.
• Coordinate with Global Sales Operations, Regional Controlling and Finance for revenue recognition and deal‑structure validation.
• Contribute to regional governance by collaborating with Sales, Project Delivery, AMS, CTO and Strategy functions.
• Lead, motivate and develop a high‑performing team, fostering a collaborative and customer‑centric culture.

Required profile

• 10+ years of experience leading high‑performing sales teams, preferably in banking, wealth management or fintech.
• Bachelor’s or Master’s degree in Business Administration, Finance, Engineering or related field; MBA is a plus.
• Fluent in English and German (C1 level) with strong communication skills.
• Proven track record of identifying opportunities and executing up‑selling in both on‑premises and SaaS models.
• Extensive C‑level network within the financial services industry.

Required skills

• CRM systems for sales data management.

What we offer

• Opportunity to work with leading global financial institutions.
• Collaborative, supportive and flexible work environment.
• Career development within a fast‑growing fintech company.