Territory Office Trainee (m/f/d)
pwc · Luxembourg
Description du poste
About the role
PwC is looking for a Territory Office Trainee within its Internal Firm Services line of business. The team covers Partners' affairs, corporate sustainability strategy and firm governance, and the trainee helps turn processes, information and operational needs into simpler, more effective ways of working. The role combines process improvement, project coordination and hands-on support.
Key responsibilities
- Map and analyse processes, information flows and handovers to find inefficiencies and improvement opportunities.
- Develop practical improvement proposals and future-state process maps, and support their implementation.
- Define and monitor process indicators, improvement actions, deliverables and deadlines.
- Coordinate small projects with team guidance, bringing stakeholders together and tracking milestones, progress and issues.
- Gather stakeholder input, support process review workshops and turn outcomes into clear documentation and guidance.
- Explore digital and AI-enabled solutions that can simplify reporting and day-to-day activities.
- Support sustainability, internal services, strategy and governance activities through coordination, meeting preparation, reporting and documentation.
Required profile
- Currently pursuing a Master's degree or equivalent in Business Administration, Operations Management, Engineering, Sustainability, Environmental Management or a related field, with a mandatory six-month internship to complete.
- Basic or working knowledge of continuous improvement and process analysis, applied in a service environment.
- Effective written and spoken English.
- Critical thinking, clear structuring of information, collaboration with stakeholders, ownership of work, organisation and integrity.
Required skills
- Independent use of Excel, Word and PowerPoint for analysis, documentation and presentations.
- Analyse processes and data, structure findings and turn them into practical recommendations.
- Nice to have: familiarity with Lean principles, process mapping or Value Stream Mapping (VSM); SharePoint or data visualisation tools; fluency in French.
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pwc
Luxembourg