Operations Officer - Middle Office

About the role

Reporting to the Middle Office Manager, you will support daily operational activities and help improve service quality for a fast‑growing international financial services firm in Luxembourg. The role combines client servicing, transaction monitoring and compliance assurance.

Key responsibilities

• Assist management with operational tasks and client servicing.
• Handle client requests promptly and professionally.
• Monitor securities and cash transactions in internal systems.
• Participate in corporate actions processing.
• Perform cash and securities reconciliations and investigate discrepancies.
• Ensure compliance with internal procedures, controls and regulatory requirements.
• Interact with fund administrators, management companies, depositaries and other industry stakeholders.
• Support onboarding of new clients and operational relationships.
• Maintain accurate and comprehensive operational documentation.

Required profile

• Degree in Finance, Economics, Business Administration or equivalent.
• Initial experience or strong motivation to develop in banking/financial operations.
• Good understanding of UCITS, AIFM, MiFID, AML/KYC regulations.
• Strong attention to detail, organization and reliability.
• Good interpersonal skills and team spirit.
• Fluent in English; additional European language is a plus.

Required skills

• Proficiency in Microsoft Office, especially Excel.
• Knowledge of SWIFT systems and settlement processes (asset).

What we offer

• Growing international environment.
• Human‑sized team promoting autonomy and involvement.
• Real career development opportunities.
• Chance to contribute to a key project in Luxembourg.