Mystery Shopper – Flexible Assignments Across Luxembourg

About the role

Helion Research is seeking detail‑oriented individuals to act as Mystery Shoppers across Luxembourg. You will visit a variety of retail and service locations as a regular customer and provide objective feedback on the customer experience.

Key responsibilities

• Visit assigned stores, dealerships, boutiques or service providers.
• Observe and evaluate customer service, sales interactions and overall experience.
• Complete a short online report after each visit, typically within 15‑60 minutes.

Required profile

• Excellent attention to detail.
• Reliable, objective and able to work independently.
• Strong written communication skills.
• Access to a smartphone, tablet or computer.
• Fluency in English, French or German, depending on the project.

Required skills

What we offer

• Flexible, on‑site assignments that fit your schedule.
• Compensation of €30–€60 per completed assignment.
• Opportunities to evaluate well‑known international brands.
• Ongoing projects throughout the year with a reputable market‑research company.