Intern, Global End User Computing

About the role

This internship offers the chance to join the Service Desk team of a fast‑paced, global organization. You will support over 2,000 internal users by handling incident response, request fulfillment, and routine maintenance tasks.

Key responsibilities

• Deploy new laptops, configure mobile phones and set up new user accounts.
• Install software and manage devices using Microsoft Azure tools.
• Participate in project activities related to end‑user computing.
• Respond to IT incidents involving laptops, mobile devices, applications and printers.

Required profile

• Student in Computer Science, IT Information Systems or a related technical field.
• Strong interest in media/telecommunications and computer hardware.
• Excellent analytical, judgment and communication skills.
• Fluent in English; additional EMEA languages are a plus.
• Legal right to work in Luxembourg (EU citizenship or valid work permit).

Required skills

• Microsoft Azure
• Windows 11 and Windows 10
• macOS
• iOS
• Android