Enterprise Account Manager (SMB)

About the role

Wolt is looking for an Enterprise Account Manager to lead a portfolio of small and medium-sized restaurant partners. You will act as the main point of contact, helping merchants maximise their performance on the platform through strategic campaigns and data-driven optimisation.

Key responsibilities

• Own end-to-end management of a broad SMB restaurant portfolio.
• Lead commercial negotiations and plan promotional campaigns with restaurant owners.
• Drive adoption of Wolt products such as Wolt+, Wolt Ads, Wolt Drive and Wolt Capital.
• Analyse partner performance metrics (conversion rates, delivery efficiency) and translate insights into actionable improvements.
• Collaborate with internal teams – Marketing, Operations, Analytics, Product – to ensure smooth execution of partner plans.
• Contribute to the development of internal tools and best-practice guidelines for the SMB Account Management community.

Required profile

• Self-starter with strong entrepreneurial drive.
• Excellent communication and relationship-building skills with restaurant owners and decision-makers.
• Ability to work quickly across a high volume of accounts while maintaining focus on long-term growth.
• Data-oriented mindset, comfortable using performance data to inform decisions.

Required skills