Medical Operation Regulator – Full-Time (Shift)

About the role

Join Luxembourg Air Rescue Group as a Medical Operation Regulator, coordinating life‑saving medical missions across Europe and beyond. You will work in a dynamic, shift‑based environment that operates 24/7 without night shifts, ensuring seamless medical and logistical support for members, families, hospitals, and crews.

Key responsibilities

• Manage repatriation requests for LAR members, from initial contact through full operational organisation.
• Perform medical clearance for European Air Ambulance (EAA) missions.
• Organise and monitor secondary missions such as hospital‑to‑hospital transfers and organ transports.
• Book ground ambulances for both fixed‑wing and rotary‑wing missions.
• Serve as the primary point of contact for members, families, hospitals, and medical crews.
• Handle administrative tasks related to medical aspects of mission planning.
• Support broader operational activities, including flight bookings and cross‑departmental coordination.

Required profile

• Degree in a medical field (registered nurse or equivalent).
• Minimum 15 years of experience in a clinical or medical‑operations environment.
• Strong command of English and proficiency in at least two of Luxembourgish, French, and German.
• Proficiency with standard IT tools, especially MS Office.

Required skills

• MS Office

What we offer

• Opportunity to work in a mission‑driven organisation with state‑of‑the‑art air‑ambulance fleet.
• Shift‑based schedule (early and late shifts) with no night work, supporting work‑life balance.
• Contribution to life‑saving operations worldwide.