Investment Products Operations Specialist

About the role

Satispay is hiring an Investment Products Operations Specialist in Luxembourg, joining the Investment Products group and reporting to the Head of Satispay's Investment Firm. The role is central to expanding the scope of the business and supports the operational design, testing and launch of new investment products and asset classes.

Key responsibilities

• Oversee high-volume retail investment order flows, identifying and resolving execution exceptions, settlement failures and operational discrepancies.
• Act as primary operational contact for custody and execution partners, handling batch mutual fund subscriptions/redemptions and daily equity/ETF trades.
• Perform daily cash, position and trade reconciliations between internal platform logs and external partner reporting, tracking and resolving cash or unit discrepancies.
• Bridge Luxembourg finance and business operations with the Milan-based product and engineering teams, turning operational issues into functional requirements for platform improvements.
• Support the operational readiness of new products and asset classes as the platform expands.

Required profile

• 3-5+ years in Fintech or Investment Operations, with a solid background in wealthtech, retail brokerage or investment management operations.
• Direct experience with third-party custodians, trade execution partners and transfer agents.
• Experience in fast-growing retail platforms, focused on repeatable, automated processes.
• Fluent English; Italian is a strong advantage.

What we offer

• Private insurance for you and your family, psychological support and mental health workshops.
• Stock option plan, meal vouchers and relocation support.
• Professional development programs, internal mobility and language courses.
• Unlimited PTO, flexible working hours and a hybrid policy (three days per week in the office, with extra remote time possible).