Internship - HR Communication & Intranet

About the role

ING is looking for a motivated and creative HR Communication & Intranet Intern to join its Human Resources team in Luxembourg for a 6-month internship. You will work closely with the HR function and support people-related initiatives across Talent & Learning, People Services, Performance Management, Rewards and HR Risk. You will contribute to the HR intranet, coordinate content across HR disciplines and support internal communication and employee engagement. Only students who can provide a valid internship agreement (school convention) will be considered.

Key responsibilities

• Support the design, development and continuous enhancement of the HR Intranet, including new pages, refreshed content and redesigned user journeys.
• Gather, structure and consolidate information from HR teams and turn complex policies and processes into clear, user-friendly content.
• Help define the information architecture, navigation and content governance of the Intranet, and coordinate with stakeholders on accuracy and consistency.
• Analyse employee information needs and help prepare the HR knowledge base for a future self-service agent.
• Support internal communication, employee engagement and onboarding, including learning programmes, events, workshops and campaign materials.
• Create content such as announcements, articles, presentations, guides and visuals, and collect and analyse feedback to improve employee experience.

Required profile

• Currently pursuing a Bachelor's or Master's degree, preferably in Communication, Digital Communication, Marketing, Human Resources or a related field.
• Strong interest in internal communication, digital content and Human Resources; interest in AI (Copilot, Claude, ChatGPT) is a strong plus.
• Excellent written and verbal communication skills, comfortable working with many stakeholders.
• Organised, proactive and able to manage several topics at once; fluent in French and English, written and spoken.

Required skills

• Knowledge of SharePoint, Microsoft 365 or other content management tools is an asset.