Technical Lead – Carbon Black

About the role

We are seeking a Technical Lead to head global technical services for carbon black used in inks, paints and coatings. The role is fully remote and involves direct customer interaction, formulation troubleshooting, and support for product commercialization across worldwide markets.

Key responsibilities

• Lead global technical services for liquid system applications of carbon black.
• Support customers with formulation and application troubleshooting, addressing dispersion, rheology, gloss, jetness and filterability issues.
• Conduct design of experiments (DoE) trials, product evaluations and scale‑up activities.
• Recommend suitable carbon black grades based on specific customer applications.
• Develop application testing standards and performance benchmarks.
• Collaborate closely with R&D, Quality, Manufacturing and Sales teams.
• Support product development and commercialization initiatives.
• Lead root‑cause analysis and resolve technical complaints.
• Prepare technical presentations, webinars and application documentation.
• Manage technical operations, KPIs and team development.

Required profile

• Master’s or PhD in Chemistry, Polymer Science, Materials Science or Chemical Engineering.
• 10‑15 years of experience with carbon black for inks and coatings.
• Strong knowledge of dispersion science, rheology and colour science.
• Proven experience in customer‑facing technical or application roles.
• Fluent in German and English.

Required skills

• Dispersion science
• Rheology
• Colour science
• Design of Experiments (DoE)
• Product evaluation and scale‑up
• Application testing and troubleshooting
• Root‑cause analysis
• Technical complaint resolution
• Technical presentation and webinar preparation