Senior Internal Mobility Consultant & Account Manager

About the role

Ayvens is seeking a Senior Internal Mobility Consultant and Account Manager to lead a portfolio of private and SME customers. You will act as a trusted advisor, guiding clients from initial needs analysis through offer presentation, negotiation, and contract renewal, while ensuring high satisfaction and profitability.

Key responsibilities

• Manage and grow a portfolio of private and SME customers as the primary commercial contact.
• Conduct full‑cycle sales activities: needs analysis, consulting, offer preparation, negotiation, and renewals.
• Develop long‑term, trust‑based relationships by delivering tailored mobility solutions.
• Drive portfolio performance through upselling, cross‑selling and selective new‑business opportunities.
• Process qualified new‑business leads in line with portfolio strategy.
• Maintain autonomy and accountability for risk management, margin control and policy compliance.
• Provide proactive, high‑quality service and timely customer follow‑up.
• Collaborate closely with sales administration and internal stakeholders.
• Share market insights and best practices to support team and business objectives.

Required profile

• Master’s degree with at least 5 years of experience in sales or account management.
• Proven experience managing private and/or SME customer portfolios.
• Fluent in French and English; German and Luxembourgish are strong assets.
• Strong customer focus with a commitment to service quality.
• Comfortable working in a changing environment and open to innovation.
• Excellent communication and relationship‑building skills.
• Solution‑oriented, resilient and reliable.

Required skills

What we offer

• A senior, hybrid role within a market‑leading international company.
• A collaborative, respectful and inclusive working environment.
• Strong onboarding, training and development support.
• An attractive compensation package, including a 13th‑month salary.