Maître d'hôtel – Front of House Manager

About the role

Jane is a modern European restaurant located in GRID X, Wickrange. As the Maître d'hôtel you will be the conductor and host of the dining room, leading the floor team to deliver elegant, warm service and creating a welcoming atmosphere for every guest.

Key responsibilities

• Oversee daily floor operations with precision and calm.
• Monitor and optimise bookings, capacity and guest flow together with hosts.
• Supervise POS system and transactions for accuracy and speed.
• Foster a strong team spirit, ensuring fluid communication and mutual support.
• Build and maintain genuine relationships with regulars and new guests.
• Support service during peak times with presence and care.
• Ensure compliance with hygiene and safety protocols.
• Address guest concerns with empathy and swift problem‑solving.
• Contribute to revenue development, upselling strategies and overall guest satisfaction.

Required profile

• Minimum 4 years’ experience in a similar role, ideally in a high‑end restaurant.
• Hospitality management background or related training is a plus.
• Natural team leader – inspiring, supportive and solution‑focused.
• Warm, confident communicator with strong hospitality sense, charisma and emotional intelligence.
• Deep understanding of refined service and modern guest expectations.
• Fluent in French and English; Luxembourgish or other languages are a plus.

Required skills

• Reservation system
• POS system
• Floor management tool

What we offer

• Permanent, full‑time CDI contract.
• Two consecutive days off per week.
• Attractive group benefits.
• Tailored onboarding and training.
• Career growth within a forward‑thinking hospitality group.