Global Technical Manager – Inks & Coatings

About the role

We are seeking a Global Technical Manager to lead technical services and application support for carbon black used in inks, paints and coatings. The role is fully remote and involves direct customer interaction, formulation troubleshooting and collaboration with cross‑functional teams worldwide.

Key responsibilities

• Lead global technical services for liquid system applications.
• Support customers with formulation and application troubleshooting, addressing dispersion, rheology, gloss, jetness and filterability issues.
• Conduct Design of Experiments (DoE) trials, product evaluations and scale‑up activities.
• Recommend suitable carbon black grades based on customer applications and develop testing standards and performance benchmarks.
• Collaborate closely with R&D, Quality, Manufacturing and Sales teams to support product development and commercialization.
• Lead root‑cause analysis and resolve technical complaints.
• Prepare technical presentations, webinars and application documentation.
• Manage technical operations, KPIs and team development.

Required profile

• Master’s or PhD in Chemistry, Polymer Science, Materials Science or Chemical Engineering.
• 10–15 years of experience with carbon black for inks and coatings.
• Strong knowledge of dispersion science, rheology and colour science.
• Proven experience in customer‑facing technical or application roles.
• Fluent in German and English.

Required skills

• Dispersion science
• Rheology
• Colour science
• Design of Experiments (DoE)
• Product evaluation and scale‑up
• Application testing and troubleshooting
• Root‑cause analysis
• Technical presentation and webinar creation
• KPI management