German-Speaking Account Manager – Inbound Sales

About the role

Passbolt is looking for an experienced, results‑driven Account Manager to join its inbound sales team in Luxembourg. You will be the primary commercial voice for German‑speaking prospects, partners and customers, handling the full inbound sales cycle from first contact to closing small and medium deals.

Key responsibilities

• Respond to inbound enquiries from global prospects, with a focus on the German market.
• Conduct discovery calls, qualify leads against the Ideal Customer Profile, and organise online demos.
• Generate estimates, negotiate and close small‑to‑medium deals end‑to‑end.
• Collaborate with an Account Executive on large enterprise opportunities, managing pipeline, proposals, CRM hygiene and invoicing.
• Represent Passbolt at international tradeshows and industry events, with travel arranged by the company.

Required profile

• Proven experience in inbound sales or a customer‑facing role, preferably with international exposure.
• Strong understanding of open‑source software and cybersecurity markets.
• Fluent in German and English, with the ability to build relationships in the German market.
• Empathetic, problem‑solving mindset and the ability to act as the voice of the customer.

Required skills

What we offer

• On‑site work at Passbolt’s Luxembourg headquarters with the possibility of remote work after the ramp‑up period.
• Opportunities to travel and represent the company at global events.
• Dynamic, open‑source driven environment focused on cybersecurity innovation.