Customer Service Representative (6-month contract)
Randstad Luxembourg · Wiltz
Description du poste
About the role
We are looking for a motivated Customer Service Representative to join our team in Pommerloch on a six-month fixed-term contract. You will play a key role in ensuring partner satisfaction by managing orders and acting as a liaison between sales, supply chain and logistics.
Key responsibilities
- Process and track customer orders with high accuracy to guarantee fast delivery.
- Coordinate actions with Sales, Supply Chain and Logistics teams to streamline operations.
- Provide warm, professional and tailored responses to all customer inquiries, aiming for maximum satisfaction.
- Support overall customer service activities to maintain a reliable service experience.
Required profile
- Previous experience in a customer service or account management role.
- Strong practical knowledge of SAP for daily tasks.
- Fluent English; French language skills are a plus.
- Excellent communication, empathy and a customer-centric mindset.
- Ability to work in a structured, organized and autonomous manner within a team.
Required skills
- SAP
What we offer
- Flexible working hours to balance professional and personal life.
- Modern, growth-oriented and supportive work environment.
- Full-time schedule of 40 hours per week, Monday to Friday.
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Randstad Luxembourg
Wiltz
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