Business Analyst

About the role

We are seeking a Business Analyst to lead functional design and support the continuous evolution of our ASApp platform. The role bridges business needs with technical solutions, ensuring that enhancements align with strategic priorities and improve operational efficiency.

Key responsibilities

• Analyse existing ASApp functionalities, workflows and business processes to identify gaps and optimisation opportunities.
• Gather, document and formalise business and functional requirements, defining “as‑is” and “to‑be” processes.
• Prepare detailed functional and technical specifications for development teams.
• Support data model evolution, data‑governance initiatives and reporting enhancements.
• Define business rules, notifications, status‑management logic and workflow scalability.
• Collaborate with IT, advisory services and other stakeholders throughout implementation phases.
• Participate in product roadmap planning and continuous‑improvement projects.
• Define testing strategies, coordinate functional and user‑acceptance testing, and manage defects using tools such as JIRA.
• Produce clear functional documentation, user manuals, FAQs and deliver training sessions.

Required profile

• Strong experience in business analysis and functional specification for large‑scale enterprise applications.
• Proven ability to gather and document detailed business requirements.
• Experience working in agile and/or waterfall delivery environments.
• Excellent stakeholder management and communication skills across multicultural teams.
• Background in testing coordination, defect tracking and quality assurance.
• Ability to work independently and support end‑user adoption.

Required skills

• JIRA for defect tracking and test coordination.