Junior Service Delivery Officer

About the role

European Dynamics, a European software, information and communications technology company, is looking for a Junior Service Delivery Officer in Luxembourg. The role supports business growth and ensures smooth office operations, working on site at the company's premises. The position is full-time.

Key responsibilities

• Help manage client and consultant relationships and address their inquiries or concerns
• Contact potential clients to schedule meetings and presentations, under the direct supervision of the Service Delivery Management team
• Support the Service Delivery Management team in developing and implementing business development strategies
• Handle general office management tasks such as answering phones, sorting and distributing mail, maintaining office files and organizing meetings
• Answer general inquiries and provide information to staff, clients and visitors
• Assist other departments with administrative tasks and promote teamwork with internal departments

Required profile

• Bachelor's or Master's degree in Business Administration, Marketing or a related field
• Fluent English and French, with knowledge of other languages an asset
• Strong organizational skills, attention to detail and ability to work independently and in a team
• Ability to prioritize in a multitasking environment, handle pressure and learn quickly

Required skills

• Good knowledge of the Microsoft Office Suite
• Oral and written communication in English and French

What we offer

• Competitive full-time salary
• Flexible working hours
• Language courses, specialized training and continuous learning opportunities
• Career growth in a dynamic environment with challenging goals, autonomy and mentoring