Head of Financial Crime & MLRO for European Payments

About the role

The Head of Financial Crime & MLRO will design, implement and continuously enhance Paytm Europe's financial crime framework across Europe. Acting as the Money Laundering Reporting Officer, the role ensures compliance with AML/CFT/CPF, sanctions and related obligations while supporting sustainable commercial growth.

Key responsibilities

• Design and implement Paytm Europe's AML/CFT/CPF framework, policies and procedures.
• Serve as the Money Laundering Reporting Officer, maintaining relationships with the CSSF and other competent authorities.
• Oversee customer and merchant due diligence, KYC/KYB, sanctions and PEP screening.
• Lead transaction monitoring, financial crime investigations and case management, leveraging technology and AI.
• Partner with product, technology, operations and commercial teams to embed compliance by design.
• Build and lead a high‑performing Financial Crime team and report to executive management and the board.

Required profile

• 15+ years of experience in AML/financial crime roles within a regulated payment institution, e‑money institution, fintech or bank.
• Previous experience as MLRO or Deputy MLRO, with deep knowledge of AML/CFT, sanctions and fraud prevention.
• Proven ability to engage with regulators and law‑enforcement authorities.
• Strong understanding of merchant acquiring, payments or fintech business models.
• Leadership experience building and developing high‑performing teams.

Required skills

• Expertise in AML/CFT frameworks and regulatory requirements (CSSF, EU).
• Experience with transaction monitoring systems and financial crime technology solutions.
• Knowledge of KYC/KYB, sanctions, PEP and adverse media screening processes.
• Ability to use data analytics and AI to improve financial crime detection.