Senior Officer Registrar & Transfer Agency

About the role

Carta is expanding into Luxembourg and is looking for a Senior Officer Registrar & Transfer Agency for Carta Lux Sarl, reporting to the Head of Registrar & Transfer Agency. The role sits within the Luxembourg office and the UK/EU TA and Compliance team, and involves improving manual processes through productised functions with the R&D team.

Key responsibilities

• Analyse and perform investor account opening, and periodic AML-KYC reviews, ensuring compliance with local regulations and policies
• Improve AML-KYC processes and review and clear daily screening hits
• Manage capital calls, distributions, payments and investor inquiries
• Maintain comprehensive investor registers
• Support regulatory filings and ad hoc projects, and escalate matters to the Head of TA when appropriate
• Stay up to date with local laws and regulations
• Act as liaison between clients and investors and internal and external stakeholders, and coordinate with internal and external parties to drive operational efficiency

Required profile

• Minimum of 3 years of client services experience in a transfer agent environment with a strong understanding of the alternative investment market
• Customer service experience
• Ability to work in a fast-paced environment and excellent communication and interpersonal skills
• Team player
• English spoken and written; another language is a plus

Required skills

• Strong technical expertise in AML-KYC
• Effective control and supervision work
• Excellent analytical and problem-solving skills