Senior Business Analyst (ICT Solutions)

About the role

We are looking for a Senior Business Analyst to join COSMOTE Global Solutions NV, a leading ICT systems integrator. In this role you will act as the bridge between business stakeholders and technology teams, ensuring that solutions meet the strategic and operational needs of our financial‑services clients.

Key responsibilities

• Collect, prioritize and document business requirements together with key users and owners.
• Analyse change requests, assess impact, identify gaps and propose aligned solutions.
• Produce detailed project specifications and act as the main interface between business experts, solution architects, data‑governance office and external service providers.
• Provide Level‑2 support, deliver training on the eFront platform and keep user documentation up‑to‑date.
• Design and execute test scenarios, test cases and test data; evaluate results and coordinate remediation actions.
• Assist developers on functional aspects of migrations and data‑cleansing projects.
• Contribute to projects involving GIS, BTS, CLD and eFPS components.

Required profile

• Bachelor’s degree in a relevant field.
• Minimum 5 years of business analysis experience, preferably within financial organisations.
• Proven ability to translate business requirements into clear specifications.
• Experience testing IT applications in the financial domain.
• Strong knowledge of Private Equity processes and eFront software; knowledge of EIF business is a plus.
• Excellent written English (C1 level) and strong communication skills.

Required skills

• JIRA, Confluence and Visio.
• eFront platform.
• Waterfall and Agile project‑management methodologies.
• GIS, BTS, CLD, eFPS.