Last Mile Network Control Analyst, EU STEP TNO

About the role

Amazon Logistics is looking for a Last Mile Network Control analyst to support network optimization within its EU STEP TNO team. The role leads network performance (quality, speed and cost) through projects and network initiatives, partnering with first and middle mile stakeholders and operational teams. It focuses on improving order cut-offs, reducing costs, increasing asset utilization and raising the reliability of end-to-end delivery.

Key responsibilities

• Review daily KPIs across delivery stations, analyze inbound volume trends, capacity utilization and delivery performance, and collaborate with operations teams to troubleshoot network constraints.
• Design and deploy network speed initiatives such as later cut-offs, middle-mile transport optimization and delivery experience improvements.
• Identify and implement design and process solutions that remove defects from the pipeline and improve consistent delivery.
• Own approval from senior functional leaders, enable performance strategies and schedule cross-functional resources.
• Work closely with Fulfilment Centers and Transportation, communicate regularly with senior management on performance, risks and time-critical mitigations, and present insights to cross-functional stakeholders.

Required profile

• Bachelor's degree; preferred: Master's degree or a degree in supply chain management, operations, engineering, analytics or a related field.
• Experience building measures and metrics, developing reporting solutions, and project or program management.
• Experience in operational logistics, supply chain, manufacturing, transportation, general management or engineering.
• Fluent speaking, writing and reading in English.
• Preferred: experience presenting to senior leadership, coordinating cross-functional inputs, managing competing priorities, and using agile or other program management methods.

Required skills

• Advanced Microsoft Excel, including pivot tables, macros, index/match, VLOOKUP, VBA and data links.
• Cross-functional teamwork and strong process management.