IT Quality Assurance Specialist (m/f/x)

About the role

We are seeking an IT Quality Assurance Specialist to join our UX & QA department within General Services. You will ensure that all IT products meet Luxair’s quality standards and support continuous improvement across the organization.

Key responsibilities

• Interpret, extend and enforce Luxair’s quality assurance standards.
• Document QA activities, produce internal reports and conduct audits.
• Assist in defining new development and design standards and create testing protocols for all business units.
• Plan, execute and oversee inspection and testing of incoming and outgoing products to verify conformance.
• Develop and update complaint and inspection procedures, ensuring proper capture and investigation.
• Lead testing efforts using a disciplined, session‑based approach, defining test scope for each release.
• Design, build and maintain test automation tools, scripts and database queries to broaden test coverage.
• Identify, reproduce and advocate for resolution of bugs and quality issues.
• Provide product status updates, technical documentation, specifications and user‑manual feedback.

Required profile

• Bachelor’s degree in Information Technology or equivalent experience.
• Professional certification such as Six Sigma, Quality Engineer or Quality Auditor.
• Strong analytical and problem‑solving abilities with a systematic approach.
• Experience working in agile or iterative team environments.
• Excellent communication in English; French or German is a plus.
• Ability to work autonomously, prioritize tasks and mentor teammates.

Required skills

• Version control systems (e.g., Git).
• Defect tracking tools (e.g., JIRA).
• Database querying (SQL).
• Test automation tools and frameworks.
• Scripting languages for test development.