IT Infrastructure & ICT Security Specialist

About the role

Experis is recruiting on behalf of a client in the banking sector based in Luxembourg for an IT Infrastructure & ICT Security Specialist. The role covers the maintenance of the bank's IT infrastructure, first-line ICT security and support for incident, change and core banking activities.

Key responsibilities

• Manage and maintain the bank's IT infrastructure, including servers, endpoints, networks, firewalls and related systems.
• Provide senior-level technical support, troubleshoot incidents, identify root causes and coordinate escalations.
• Carry out first-line ICT security activities: access management, security monitoring, vulnerability follow-up and control execution.
• Monitor critical systems, backups, antivirus, performance, availability and capacity to ensure operational continuity.
• Support incident, change and core banking activities with proper documentation, evidence and follow-up.
• Contribute to DORA compliance through ICT risk controls, resilience activities, evidence management, incident reporting and remediation tracking.
• Maintain IT asset inventories, technical documentation, procedures and security records.
• Support internal and external audits by preparing evidence, coordinating requests and following up on corrective actions.
• Recommend improvements to infrastructure, cybersecurity and operational resilience, and collaborate with internal teams, management and external providers.

Required profile

• Bachelor's degree in IT, Computer Science, Cybersecurity or a related field.
• 7+ years of experience in IT infrastructure, systems administration, technical support or ICT security, ideally in banking or another regulated environment.
• Good understanding of ICT governance, risk management, audit requirements and DORA.
• Organized, autonomous and able to manage multiple priorities in a regulated environment.
• Strong communication skills, able to explain technical topics to technical and business stakeholders.
• Fluent English; French and/or Portuguese is an asset.

Required skills

• Windows Server, Linux, VMware, Palo Alto, Qualys, CyberArk, Microsoft 365, SharePoint and ServiceNow.
• Networking, operating systems, cybersecurity, access management and vulnerability management.