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Head of Governance QMS & Excellence

SWM International · Contern

Senior 🇬🇧 English
ISO 9001 Audit management Data governance Document control systems

Job description

About the role

We are seeking a senior leader to own and evolve our Global Quality Management System (QMS). Reporting to the Global Quality Director, the Head of Governance QMS & Excellence will drive standardisation, audit readiness and continuous improvement across all worldwide sites.

Key responsibilities

  • Own and maintain the global QMS, covering ISO 9001, 14001, 45001 and 22000 where applicable.
  • Standardise core processes such as MOC, NC/8D, Plan‑of‑Control, Incoming Inspection, SPC, FMEA, audit management and document control.
  • Lead internal audit programmes, certification cycles and ensure timely closure of non‑conformities.
  • Provide global standards, tools, templates and training for SPC, FMEA, control plans, standard work and Gemba walks.
  • Manage the global taxonomy, KPI dictionary and master data structures; oversee the BI cockpit for a single source of truth.
  • Design and deliver Quality Academy curricula and maturity assessment models.
  • Lead a small global governance team, set objectives, coach members and foster a culture of rigor and collaboration.

Required profile

  • 12+ years of experience in QMS/Quality Excellence with multi‑site responsibility.
  • Proven track record of deploying quality standards globally and leading audit and certification activities.
  • Visionary, structured leader with strong communication skills and ability to influence across cultures.
  • Highly organised, systematic and capable of simplifying complex systems.

Required skills

  • ISO 9001, ISO 14001, ISO 45001, ISO 22000 standards.
  • Statistical Process Control (SPC), Failure Mode Effects Analysis (FMEA), Measurement System Analysis (MSA).
  • Audit management and certification processes.
  • Data governance, KPI taxonomy and Business Intelligence reporting.
  • Document control systems and quality methodology tools.

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Published 4 months ago

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SWM International

Contern