AI Business Analyst / Change Manager

About the role

Cyberr.ai is looking for an AI Business Analyst / Change Manager based in Luxembourg. The role partners with business stakeholders to turn AI opportunities into measurable value, leads discovery workshops, acts as the bridge between business and technical teams and supports the adoption of AI-driven solutions through change management.

Key responsibilities

• Identify, qualify and prioritise opportunities where AI can create measurable business value.
• Lead discovery sessions and workshops to gather business needs, analyse existing processes and turn challenges into actionable AI initiatives.
• Evaluate AI use cases on impact, feasibility, risks, dependencies and ROI.
• Translate business objectives into functional and technical requirements and prepare business documentation such as requirements, specifications, process maps, use cases and justifications.
• Support implementation and adoption through change management, user engagement, communication and training.
• Promote AI governance, data quality, security, compliance and responsible AI.
• Monitor progress and gather feedback to drive continuous improvement.

Required profile

• At least 5-7 years of experience in Business Analysis, Business Consulting, Change Management or a comparable role.
• Proven experience gathering and documenting business requirements and managing stakeholders across several business domains.
• Experience supporting digital transformation or innovation projects, ideally with emerging technologies; previous AI or intelligent automation projects are a strong advantage.
• Solid understanding of AI fundamentals and enterprise AI solutions, and familiarity with Generative AI, LLMs, RAG, AI assistants, Copilots, Prompt Engineering and Responsible AI.
• Ability to balance business opportunities with technical constraints, and knowledge of Agile frameworks (Scrum, Kanban, SAFe) is an asset.
• Experience with enterprise AI platforms (Microsoft Copilot, Azure AI, OpenAI services or equivalents) is appreciated.
• Excellent communication, facilitation, documentation and presentation skills, and professional English.