Account Solutions Engineer - Portfolio

About the role

Cisco Sales is hiring an Account Solutions Engineer for its BeNeLux region, covering Luxembourg and Wallonia. The role focuses on understanding customers' business drivers, goals and challenges and turning them into improved technical architectural roadmaps based on Cisco's solutions. It acts as a trusted advisor, bridging customer needs with Cisco's technology.

Key responsibilities

• Build and maintain strategic customer relationships and guide customers through the solution lifecycle
• Drive technology transitions and influence solution architectures
• Lead solution design across multiple technology domains
• Take part in presales: RFI/RFP responses, proposals and positioning of outcome-based solutions
• Analyse customer markets and industries to spot growth opportunities and risks
• Advocate for current and emerging technology solutions
• Work with account managers, sales specialists, channel partners, Customer Success and Professional Services to turn technical designs into successful implementations

Required profile

• Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experience
• Customer-facing technical role such as Solutions Engineer, Presales Engineer, Solutions Architect or Network Consultant, owning discovery, solution design and proposal development for enterprise or commercial accounts
• Design-level expertise in at least two of: Enterprise Networking (routing/switching, SD-WAN, wireless), Network Security (firewalls, SASE/SSE, zero trust, NAC), Data Center, Collaboration or Observability/Assurance
• Proven experience designing end-to-end architectures spanning multiple domains and presenting them to C-level and technical audiences
• Experience in RFI/RFP responses, bills of materials, proof-of-concept design and competitive positioning
• Proficiency in written and spoken English and French; Dutch is a plus

Preferred qualifications

• Presales and solution design experience
• Ability to handle complex projects and customer relationships
• Problem-solving, critical thinking and strong communication skills
• Staying up to date with emerging technologies and industry trends