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UX Researcher & Designer for Enterprise Applications

NEOFACTO · Luxembourg

🇬🇧 English
Figma SharePoint Online Microsoft 365 WCAG 2.2

Description du poste

About the role

We are seeking a UX Researcher & Designer to join our design team in Luxembourg. You will help shape a suite of enterprise applications that support lending activities, turning user insights into intuitive, high‑fidelity designs.

Key responsibilities

  • Conduct generative user research through interviews and observational studies to uncover needs, workflows, and pain points.
  • Gather and analyse business and user requirements.
  • Plan and facilitate usability testing on Figma prototypes and live applications.
  • Synthesise findings into actionable insights and present recommendations to stakeholders.
  • Design user flows, information architecture, and high‑fidelity wireframes/mockups in Figma.
  • Work within and continuously improve an existing enterprise design system.
  • Collaborate with Product Owners, Business Analysts, Developers, and ensure WCAG 2.2 accessibility standards are met.

Required profile

  • Proven experience in user research, usability testing, and translating insights into design decisions.
  • Strong knowledge of information architecture, user flows, and interaction design for complex B2B or internal applications.
  • Advanced proficiency with Figma.
  • Experience designing enterprise, B2B, or internal business applications.
  • Excellent communication and stakeholder‑management skills.
  • Experience with applications built on or integrated with SharePoint Online / Microsoft 365.

Required skills

  • Figma
  • SharePoint Online
  • Microsoft 365
  • WCAG 2.2 accessibility standards

What we offer

  • Great Place to Work environment based in Luxembourg.
  • Attractive salary and benefits (meal vouchers, mobile subscription).
  • Opportunities to develop ideas over coffee, beer, or pizza during innovation sessions.
  • Strong company culture with after‑works, workshops, and ski weekends.

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Luxembourg