Receptionist – Workplace Experience Coordinator

About the role

As a Receptionist – Workplace Experience Coordinator at CBRE, you will be the first point of contact for employees, guests, and visitors in a designated building in Capellen, Luxembourg. You will deliver a world‑class customer service experience while supporting day‑to‑day workplace operations.

Key responsibilities

• Greet visitors, issue visitor and parking passes, and follow security protocols.
• Answer telephone calls in a professional manner and create presentations for various audiences.
• Arrange and confirm recreational, dining, and business activities on behalf of requestors.
• Manage janitorial and maintenance work orders and coordinate mail, office‑supply, and onboarding services.
• Respond to inquiries or complaints from employees, guests, and co‑workers, providing courteous solutions.
• Organise on‑site events, including space reservation, set‑up, tear‑down, and supply delivery.
• Follow property‑specific security and emergency procedures and notify appropriate parties.
• Coordinate with external vendors and communicate detailed information within the team.

Required profile

• Bilingual in French and English.
• High School Diploma or GED with up to 2 years of relevant experience.
• Ability to follow basic work routines and standards.
• Strong communication skills for straightforward information exchange.
• Strong organisational mindset with an inquisitive attitude.

Required skills

• Working knowledge of Microsoft Word.
• Working knowledge of Microsoft Excel.
• Working knowledge of Microsoft Outlook.