Operations Officer - Corporate Accounts (Fixed Term)

About the role

Swissquote Bank Europe, the EU bank of the Swissquote Group, is looking for an Operations Officer for Corporate Accounts on a fixed-term contract. The role covers corporate account applications, openings and amendments, insurance account setups and related operational tasks within agreed service levels and risk controls.

Key responsibilities

• Manage corporate account applications, openings and amendments within agreed SLAs and risk controls
• Handle insurance account setups, ensuring proper configuration of Policy Holder, EAM and Operators
• Maintain accurate documentation and audit trails as per existing procedures
• Review and update departmental procedures in line with internal policies and regulatory changes
• Identify process improvements and support bank initiatives to achieve strategic objectives
• Handle customer queries and assist with audit-related activities
• Identify and report risk events through the appropriate channels

Required profile

• Strong understanding of back office operations in regulated banks, including AML/ATF requirements, EU Regulation and banking privacy and data protection legislation
• Excellent verbal and written English; French and German considered an advantage
• Strong accuracy, attention to detail and analytical skills
• Organisational skills with a flexible approach to work routines
• Self-motivated team player with strong communication skills

What we offer

• A high-performing, collaborative team in the Kirchberg financial district
• Annual performance bonus, occupational pension scheme and share plan
• 34.5 paid holidays and concierge services
• Complimentary fruit, tea and coffee
• Training on financial products and markets such as equities, funds, derivatives and cryptocurrencies