Internship – KPI Reporting Officer

About the role

CACEIS, a banking subsidiary of Crédit Agricole focused on financial services for fund managers and institutional investors, offers a 6-month internship as a Key Performance Indicator (KPI) Reporting Officer. The internship takes place within the Measures, Indicators and Transformation (MIT) team, part of the General Secretary and Controls business line, which works at group level across Luxembourg, Paris and Kuala Lumpur. The KPI and Data area uses big data on operational data to give clients and internal stakeholders indicators that help analyse activity and assess service quality.

Key responsibilities

• Implement new KPI productions requested by the Commercial Department or internal business units
• Ensure the implementation and production of KPIs for clients and internal business units
• Support internal stakeholders such as the commercial team and business units on KPI report content and questions
• Contribute to improving the team's processes and tools

Required profile

• Bachelor's degree (Bac+4) or Master's level; finance or accounting major, or business school student
• 0 to 2 years of experience; a first internship in data analytics is an asset
• Interest and aptitude for data, metrics, analysis and trends, with applied knowledge of measurement and statistics
• Ability to work independently and in a team, with good organisational skills and prioritisation
• Good verbal and written English and French; another language is an asset

Required skills

• Good computer skills
• Advanced knowledge of Access or Excel macros is an asset