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Head of Integrated Logistics Global Quality
Kuehne+Nagel · Contern
Description du poste
About the role
As Head of Integrated Logistics Global Quality you will lead a worldwide quality organisation that supports primarily pharmaceutical customers. You will shape the global quality strategy, ensure compliance with GxP/GDP standards and drive the digitalisation of quality services.
Key responsibilities
- Lead and develop a global team of ~25 quality professionals, aligning capabilities with customer, regulatory and market needs.
- Establish, implement and continuously improve a global Quality Management System (QMS), including eQMS and other digital quality initiatives.
- Ensure full compliance with GxP, GDP, ISO and customer‑specific standards, acting as escalation point for critical quality issues.
- Drive global audit governance, covering internal, customer and authority audits, as well as CAPA and non‑conformance management.
- Define and deploy global quality service standards and best practices, supporting the commercialisation of quality as an integrated service offering.
- Act as senior quality partner to customers and internal leadership, managing escalations, change management and continuous improvement.
- Set global quality objectives and KPIs, monitor performance and provide transparent reporting.
Required profile
- Higher education in logistics, engineering, transport technology or a related field.
- 10+ years of experience in quality management and leadership, preferably in pharmaceutical, food or regulated distribution.
- Proven expertise in GxP/GDP environments and strong knowledge of ISO 9001 and pharmaceutical quality systems.
- Certified Quality Manager and Auditor (e.g., TÜV, Bureau Veritas, Dekra) – mandatory.
- Demonstrated ability to lead global teams, drive change and operate at senior stakeholder level.
- Strong business mindset with the ability to position quality as a service and value driver.
- Analytical, resilient and comfortable operating under pressure in complex international environments.
- Fluent in English.
Required skills
- GxP/GDP compliance
- ISO 9001 standards
- eQMS implementation
- Audit frameworks
- CAPA and non‑conformance management
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