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Head of Integrated Logistics Global Quality

Kuehne+Nagel · Contern

Senior 🇬🇧 English
ISO 9001 Audit frameworks CAPA non-conformance management

Description du poste

About the role

As Head of Integrated Logistics Global Quality you will lead a worldwide quality organisation that supports primarily pharmaceutical customers. You will shape the global quality strategy, ensure compliance with GxP/GDP standards and drive the digitalisation of quality services.

Key responsibilities

  • Lead and develop a global team of ~25 quality professionals, aligning capabilities with customer, regulatory and market needs.
  • Establish, implement and continuously improve a global Quality Management System (QMS), including eQMS and other digital quality initiatives.
  • Ensure full compliance with GxP, GDP, ISO and customer‑specific standards, acting as escalation point for critical quality issues.
  • Drive global audit governance, covering internal, customer and authority audits, as well as CAPA and non‑conformance management.
  • Define and deploy global quality service standards and best practices, supporting the commercialisation of quality as an integrated service offering.
  • Act as senior quality partner to customers and internal leadership, managing escalations, change management and continuous improvement.
  • Set global quality objectives and KPIs, monitor performance and provide transparent reporting.

Required profile

  • Higher education in logistics, engineering, transport technology or a related field.
  • 10+ years of experience in quality management and leadership, preferably in pharmaceutical, food or regulated distribution.
  • Proven expertise in GxP/GDP environments and strong knowledge of ISO 9001 and pharmaceutical quality systems.
  • Certified Quality Manager and Auditor (e.g., TÜV, Bureau Veritas, Dekra) – mandatory.
  • Demonstrated ability to lead global teams, drive change and operate at senior stakeholder level.
  • Strong business mindset with the ability to position quality as a service and value driver.
  • Analytical, resilient and comfortable operating under pressure in complex international environments.
  • Fluent in English.

Required skills

  • GxP/GDP compliance
  • ISO 9001 standards
  • eQMS implementation
  • Audit frameworks
  • CAPA and non‑conformance management

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