German‑Speaking Account Manager – Inbound Sales

About the role

Passbolt is seeking an experienced, results‑driven Account Manager to join its inbound sales team in Luxembourg. You will be the primary commercial voice for German‑speaking prospects, partners and customers, handling the full inbound sales cycle from initial contact to closing small and medium deals.

Key responsibilities

• Respond to inbound enquiries from German‑speaking prospects worldwide.
• Conduct discovery calls, qualify leads against the Ideal Customer Profile, and schedule online demos.
• Prepare estimates, negotiate terms, and close small‑to‑medium deals end‑to‑end.
• Collaborate with an Account Executive on large enterprise opportunities, providing account knowledge and managing operational tasks such as pipeline chase, proposal coordination, CRM hygiene and invoicing.
• Represent Passbolt at international trade shows and industry events as needed.

Required profile

• Proven experience in inbound sales or a customer‑facing role, preferably with a focus on the German market.
• Strong empathy, problem‑solving ability and excellent communication skills in German and English.
• Understanding of open‑source software and cybersecurity concepts.
• Willingness to work on‑site in Luxembourg with occasional remote work after the ramp‑up period.

Required skills

• Knowledge of open‑source business models and cybersecurity fundamentals.

What we offer

• Opportunity to work with a fast‑growing open‑source technology company.
• International exposure and collaboration with a multilingual sales team.
• Travel opportunities to represent Passbolt at global events.