Customs & Trade Facilitation Manager, Government and Public Sector Advisory

About the role

PwC Luxembourg is hiring a Manager for its Government and Public Sector Advisory team, specialising in Customs and Trade Facilitation. You will lead strategy and transformation engagements at the intersection of international trade, customs governance and digital modernisation, for clients such as customs administrations, customs unions, ministries and international institutions (EU, GCC, WBG, UN). This is a full-time, on-site position in Luxembourg with frequent international travel.

Key responsibilities

• Lead and deliver consulting engagements for customs and tax administrations, customs unions and international institutions, covering transformation, modernisation and trade facilitation reform.
• Own projects on Single Window, interoperability and data exchange, advising clients on architecture, governance, international standards (e.g. WCO Data Model, UN/CEFACT) and implementation roadmaps.
• Design and deliver training, capacity-building and knowledge-transfer programmes for public-sector counterparts in EU and donor-funded projects.
• Manage client relationships, contribute to proposals and business development, and represent the team in client workshops, international conferences and working groups.
• Coach junior consultants and trainees, structure complex multi-workstream engagements and ensure consistent quality of reports, frameworks and presentations.

Required profile

• At least 10 years of relevant experience in trade facilitation, customs modernisation or Single Window implementation, including work with public administrations and international organisations (UN, WCO, WTO, EU, WBG, regional development banks).
• Hands-on expertise in Single Window design and implementation, customs IT systems architecture, customs-to-customs data exchange or cross-border digital trade, with a solid understanding of international standards (WCO, UN/CEFACT, WTO TFA).
• Strong track record in stakeholder engagement, including training delivery, speaking at international conferences or technical working groups and contributing to thought leadership.
• Entrepreneurial mindset, able to structure engagements from scratch, develop new client opportunities and work autonomously, with openness to frequent international travel.
• Fluent English, written and spoken; French, Modern Standard Arabic or Luxembourgish is an asset.