Customer Service Executive

About the role

As a Customer Service Executive at IWG, you will be the first point of contact for our members and their guests, delivering a warm and friendly experience every day. You will work within a dynamic, global team that values personal growth and offers a supportive environment.

Key responsibilities

• Greet members and visitors with a professional, welcoming attitude.
• Handle a variety of on‑site tasks to ensure smooth operation of the workspace.
• Assist members with inquiries, bookings, and any issues that arise during their visit.
• Collaborate with colleagues to maintain a pleasant and productive work environment.

Required profile

• Excellent communication skills and a genuine love for interacting with people.
• Positive, outgoing, and can‑do attitude.
• Ability to follow directions, learn quickly, and apply new knowledge confidently.
• Motivation to continuously improve performance.

Required skills

What we offer

• Fun, challenging, and rewarding career path.
• Award‑winning induction training and ongoing development opportunities.
• Clear promotion prospects and performance‑based incentives.
• Flexible, personalised benefits supporting mental, physical, and financial wellbeing.