Customer Service Executive

About the role

This position sits at the heart of IWG’s global organisation, offering you the chance to deliver world‑class customer service in a dynamic, fast‑growing environment. You will work regular, sociable hours alongside a supportive team, helping both customers and colleagues enjoy a great day at work.

Key responsibilities

• Provide a warm, friendly welcome to customers and their guests every day.
• Manage a variety of on‑site tasks to keep the workspace running smoothly and happily.
• Support customers and colleagues to ensure a positive experience throughout their visit.

Required profile

• Excellent communication skills and a genuine love for interacting with people.
• Positive, outgoing, and can‑do attitude.
• Ability to take direction, learn new skills quickly, and apply them confidently.
• Motivation to perform at your best each day and continuously improve.

Required skills

What we offer

• Fun, challenging, and rewarding career path.
• Award‑winning induction training and ongoing development opportunities.
• Clear promotion prospects and generous, achievable incentives.
• Flexible, personalised workplace benefits supporting mental, physical, and financial wellbeing.