Client Onboarding Consultant – Fund Events

About the role

Northern Trust is hiring a Client Onboarding Consultant in its Luxembourg office, within the Transformation function. The Fund Event Team acts as the link between clients and operational teams while managing clients' fund event initiatives such as launches, mergers, migrations and liquidations. The role is dynamic, at the forefront of new products, regulatory changes and shifting client needs.

Key responsibilities

• Manage direct and indirect communication with clients, service providers, fund management companies, custodians, portfolio managers and brokers so that fund events run within scope and schedule.
• Coordinate the operations teams involved in fund events and ensure coordination across the full production life cycle of the fund using best practices and project tools.
• Maintain project plans, RAID logs, runbooks and other project documentation.
• Identify and escalate issues such as system functionality, data and resource availability, and the scope or scale of ongoing projects.
• Support Client Service Delivery Managers in capturing changes to service level reporting or deviations from standard operating models in service level agreements.

Required profile

• Good understanding of the financial industry, especially funds and asset servicing, from an operational and business perspective.
• Able to prioritize business requirements to deliver within agreed deadlines.
• Excellent written and verbal English; French and/or German desirable.

Required skills

• Analytical, interpersonal and organizational skills.
• Inquisitive, fast learner, able to stay focused and analytical under pressure.
• Flexible and adaptable to an evolving operating model and business environment.