Business Sales Manager – Managed Services – Technology

About the role

We are looking for a high‑impact Managed Services Sales Manager to lead enterprise‑level sales and drive business growth across our Managed Services portfolio in Luxembourg. The role focuses on strategic hunting and farming, building long‑term relationships with C‑suite decision‑makers in key sectors such as government, banking, telecom, aviation, energy and large enterprises.

Key responsibilities

• Define and execute the sales strategy for Managed Services across target sectors in Luxembourg.
• Generate and manage a robust pipeline through prospecting, networking and partner alliances.
• Lead deal qualification from lead to closure, including proposal, SoW and RFP preparation.
• Engage executive stakeholders with compelling business value propositions and expand accounts via cross‑sell and up‑sell.
• Conduct regular business reviews, forecasting and growth planning.
• Translate customer needs into solution architectures covering Oracle Fusion, ITIL/ITSM service desk, cloud/hybrid infrastructure, DevOps, SecOps, AI/ML, enterprise applications and ManageEngine suite.
• Negotiate complex commercial models, ensure margin governance and maintain CRM hygiene.
• Collaborate with Delivery, Operations, HR and PMO to ensure smooth service mobilization.

Required profile

• 8+ years of enterprise technology sales experience in GCC or international markets.
• Proven success selling Managed Services across multiple domains.
• Experience engaging senior leadership (CIO, CTO, procurement).
• Strong understanding of ITIL, service contracts, SLAs/XLAs and managed‑service financial models.
• Bachelor’s degree in Business, IT or Engineering; MBA or relevant certifications are a plus.
• Fluent English; Arabic is an advantage.

Required skills

• Oracle Fusion Managed Services
• ITIL / ITSM Service Desk
• Cloud and Hybrid Infrastructure (including Network and Workplace Engineering)
• DevOps and SecOps
• AI/ML solutions
• Enterprise applications
• Software and Mobile Development
• ManageEngine product suite