Business Sales Manager – Managed Services – Technology

About the role

We are looking for a high‑impact Managed Services Sales Manager to drive enterprise‑level sales and business growth across our Managed Services portfolio in Luxembourg. The role requires a strategic hunter‑farmer who can build long‑term relationships with executive and C‑suite decision‑makers across key sectors.

Key responsibilities

• Own and execute the sales strategy for Managed Services in Luxembourg’s government, banking, telecom, aviation, energy and large enterprise markets.
• Build and manage a strong pipeline through proactive prospecting, networking and partner alliances.
• Lead deal qualification from lead to closure, including proposal preparation, SoWs and RFP responses.
• Engage and influence C‑suite stakeholders with compelling business value propositions.
• Expand existing accounts via cross‑sell and up‑sell opportunities and conduct regular business reviews.
• Negotiate complex commercial models (fixed, T&M, managed capacity, outcome‑based) while ensuring margin governance and risk mitigation.
• Collaborate closely with Delivery, Operations, HR and PMO to ensure smooth transition and service mobilisation.

Required profile

• 8+ years of enterprise technology sales experience in Luxembourg or international markets.
• Proven success selling Managed Services across multiple domains (Oracle, ITSM, Cloud, DevOps/SecOps, AI/ML, Application Development, ManageEngine).
• Experience engaging senior leadership, CIOs, CTOs and procurement teams.
• Strong understanding of ITIL, service contracts, SLAs/XLAs and managed‑service financial models.
• Bachelor’s degree in Business, IT or Engineering; MBA or relevant certifications (ITIL, Cloud, Security) are a plus.
• Fluent English; Arabic is a plus.

Required skills

• Oracle Fusion Managed Services
• ITIL / ITSM
• Cloud (Hybrid) and Network infrastructure
• Workplace Engineering
• DevOps and SecOps
• AI/ML solutions
• Enterprise applications
• Software and Mobile Development
• ManageEngine product suite