Business Sales Manager - Managed Services - Technology

About the role

We are seeking a high‑impact Managed Services Sales Manager to drive enterprise‑level sales and business growth across our Managed Services portfolio in Luxembourg. The ideal candidate combines strategic hunting and farming, deep experience selling complex technology services, and the ability to build long‑term relationships with executive and C‑suite decision‑makers.

Key responsibilities

• Own and execute the sales strategy for Managed Services across key Luxembourg sectors.
• Build and manage a strong pipeline through proactive prospecting, networking and partner alliances.
• Drive structured deal qualification from lead to closure.
• Engage and influence Executive and C‑suite stakeholders with compelling business value propositions.
• Expand existing accounts via cross‑sell and up‑sell opportunities and conduct regular business reviews.
• Translate customer needs into solution architectures covering Oracle Fusion, ITIL/ITSM, Cloud, DevOps, SecOps, AI/ML, enterprise applications and ManageEngine.
• Lead the preparation of proposals, Statements of Work and RFP responses.
• Negotiate complex commercial models while ensuring margin governance and risk mitigation.
• Collaborate with Delivery, Operations, HR and PMO to ensure smooth transition and service mobilisation.
• Provide market intelligence to refine offerings and go‑to‑market strategy.

Required profile

• 8+ years of enterprise technology sales experience, preferably within the GCC or international markets.
• Proven success selling Managed Services across multiple domains (Oracle, ITSM, Cloud, DevOps/SecOps, AI/ML, App Development, ManageEngine).
• Experience engaging senior leadership, CIOs, CTOs and procurement teams.
• Strong understanding of ITIL, service contracts, SLAs/XLAs and managed‑service financial models.
• Excellent communication, negotiation and presentation skills.
• Bachelor’s degree in Business, IT or Engineering; MBA or relevant certifications (ITIL, Cloud, Security) are a plus.
• Fluent English; Arabic is an advantage.

Required skills

• Oracle Fusion Managed Services
• ITIL / ITSM
• Cloud (public and hybrid)
• Network Engineering
• Workplace Engineering
• DevOps
• SecOps
• AI/ML solutions
• Enterprise Applications
• Software Development
• Mobile Development
• ManageEngine product suite