Business Sales Manager – Managed Services

About the role

We are looking for a high‑impact Managed Services Sales Manager to drive enterprise‑level sales and business growth across our Managed Services portfolio in Luxembourg. The role requires a strategic hunter‑farmer who can build long‑term relationships with executive and C‑suite decision‑makers across key sectors.

Key responsibilities

• Own and execute the sales strategy for Managed Services in Luxembourg’s government, banking, telecom, aviation, energy and large enterprise markets.
• Build and manage a strong pipeline through proactive prospecting, networking and partner alliances.
• Lead deal qualification from lead to closure, including proposal, SoW and RFP preparation.
• Engage and influence C‑suite stakeholders with compelling business value propositions.
• Expand existing accounts via cross‑sell and up‑sell opportunities and conduct regular business reviews.
• Translate customer needs into solution architectures covering Oracle Fusion, ITIL/ITSM, Cloud/Hybrid, Network, Workplace Engineering, DevOps, SecOps, AI/ML, enterprise applications, software & mobile development and ManageEngine.
• Negotiate complex commercial models, ensure margin governance and maintain CRM hygiene.
• Collaborate with Delivery, Operations, HR and PMO to ensure smooth service mobilisation.

Required profile

• 8+ years of enterprise technology sales experience in GCC or international markets.
• Proven success selling Managed Services across multiple domains (Oracle, ITSM, Cloud, DevOps/SecOps, AI/ML, App Development, ManageEngine).
• Experience engaging senior leadership, CIOs, CTOs and procurement teams.
• Strong understanding of ITIL, service contracts, SLAs/XLAs and managed‑service financial models.
• Bachelor’s degree in Business, IT or Engineering; MBA or relevant certifications (ITIL, Cloud, Security) are a plus.
• Fluent English; Arabic is a plus.

Required skills

• Oracle Fusion
• ITIL
• ITSM
• Cloud (public, private, hybrid)
• Network engineering
• Workplace Engineering
• DevOps
• SecOps
• AI/ML solutions
• Enterprise applications
• Software Development
• Mobile Development
• ManageEngine product suite
• Service Desk
• Onsite Support
• Infrastructure design